Included, add-ons, and what we do not clean
This page is the plain-English cleaning scope for New Star Cleaning. It shows what is included in each service, what can be added, and what is outside our work so clients know exactly what to expect before booking.
Cleaning service, not household task service
We clean accessible surfaces, rooms, fixtures, appliances, bathrooms, kitchens, and floors. We do not do laundry, dishes, bed making, organizing, packing, unpacking, personal item handling, furniture moving, or restoration work.
Base cleaning scope by service
Each service below separates the base cleaning scope from available add-ons. If an add-on is not listed in your quote, it is not included in that appointment.
| What's included | Standard | Deep | Move-Out |
|---|---|---|---|
| Kitchen surfaces, sink, stovetop | |||
| Bathrooms (toilet, tub, shower, vanity) | |||
| Floors vacuumed and mopped | |||
| Dusting of accessible surfaces | |||
| Light fixtures & ceiling fans dusted | |||
| Trash emptied | |||
| Baseboards wiped | |||
| Vent covers, switch plates, trim wiped | |||
| Door frames & fronts detailed | |||
| Reachable grout & buildup detail | |||
| Under furniture vacuumed | |||
| Floor edges & corners detailed | |||
| Inside oven | |||
| Inside refrigerator | |||
| Inside microwave | |||
| Inside empty cabinets & drawers | |||
| Blinds dusted | |||
| Closet shelves & rods wiped | |||
| Dishwasher interior checked | |||
| Range hood & filter degreased |
Maintenance cleaning for accessible kitchen and bathroom surfaces, bedrooms, living areas, dusting, and floors.
Choose this for an already maintained home on a weekly, bi-weekly, or monthly schedule.
Detailed cleaning for accessible kitchens, bathrooms, living areas, floors, baseboards, vents, fans, trim, and reachable buildup.
Choose this for a first visit, seasonal reset, or a home that needs more detail than maintenance cleaning.
Empty-home cleaning for rooms, kitchens, bathrooms, floors, appliances, empty cabinets and drawers, blinds, and closet interiors.
Choose this for a move-in, move-out, sale, rental turnover, or other empty-home transition.
Standard House Cleaning
Standard cleaning keeps an already maintained home comfortable week to week. The visit covers accessible surfaces, kitchens, bathrooms, bedrooms, living areas, and floors on a weekly, bi-weekly, or monthly schedule.
- Standard cleaning is priced for visible, accessible surfaces.
- Add-ons must be requested before the appointment so time and pricing are accurate.
- Heavy buildup, neglected areas, or a first-time reset may require deep cleaning instead of standard cleaning.
Included base scope
Kitchen
- Counters and backsplashes wiped where cleared
- Stovetop, knobs, and range hood cleaned
- Microwave interior wiped if empty and accessible
- Dishwasher exterior wiped
- Sink scrubbed and fixtures shined
- Cabinet fronts spot-cleaned
- Floors vacuumed or swept and mopped
- Trash emptied from accessible bins
Bathrooms
- Toilet scrubbed and disinfected
- Tub and shower surfaces cleaned
- Sink, counters, mirrors, and fixtures cleaned
- Cabinet fronts spot-cleaned
- Floors vacuumed or swept and mopped
- Trash emptied from accessible bins
Bedrooms and living areas
- Accessible surfaces dusted
- Light fixtures and ceiling fans dusted within normal reach
- Mirrors and reachable glass cleaned
- Visible cobwebs removed within normal reach
- Floors vacuumed or swept and mopped
- Trash emptied from accessible bins
Available add-ons
Inside oven
Interior oven cleaning can be added when the oven is cool, empty, and safe to clean.
Inside refrigerator
Interior refrigerator cleaning can be added when food is removed or clearly consolidated before arrival.
Inside cabinets or drawers
Interior cabinet or drawer wipe-outs can be added when they are empty before the visit.
Interior window glass
Reachable interior window glass can be added. Tracks, screens, exterior windows, and ladder work are not included.
Extra pet hair detail
Additional vacuuming and lint detail can be added for heavy pet hair homes when quoted ahead of time.
Deep House Cleaning
Deep cleaning is a detailed reset for first-time visits, seasonal cleaning, and homes with visible buildup. It covers accessible kitchen and bathroom surfaces, floors, baseboards, door frames, vent covers, ceiling fan blades, light fixtures, reachable grout, trim, and floor edges.
- Deep cleaning is not restoration cleaning. Heavy grease, hard-water damage, mold, paint, or permanent staining may not fully come off.
- Inside the oven, refrigerator, cabinets, and interior window glass are add-ons unless the quote specifically includes them.
- The home still needs to be picked up enough for surfaces to be accessible.
Included base scope
Kitchen
- Counters, sink, backsplash, and stovetop scrubbed
- Range hood, exterior appliances, and dishwasher exterior cleaned
- Microwave interior wiped if empty and accessible
- Cabinet fronts, handles, and reachable small-appliance exteriors detailed
- Floor edges and corners detailed; floors vacuumed or swept and mopped
- Trash emptied from accessible bins
Bathrooms
- Toilet cleaned inside, behind, and around the base
- Tub, shower, tile, glass, and fixtures cleaned
- Sink, vanity, counters, mirrors, and chrome polished
- Light bathroom buildup and reachable grout detailed
- Cabinet fronts spot-cleaned
- Floor edges and corners detailed; floors vacuumed or swept and mopped
- Trash emptied from accessible bins
Bedrooms, living areas & whole-home detail
- Accessible surfaces, reachable high ledges, and shelf tops dusted
- Baseboards, vent covers, switch plates, door frames, and trim wiped
- Ceiling fan blades and light fixtures detailed within normal reach
- Mirrors, reachable glass, and window sills cleaned
- Visible cobwebs removed and door fronts spot-cleaned
- Under furniture vacuumed where accessible without heavy moving
- Floors vacuumed or swept and mopped; accessible trash emptied
Available add-ons
Inside oven
Interior oven cleaning is available as an add-on and must be requested before the visit.
Inside refrigerator
Interior refrigerator cleaning is available as an add-on when food is removed or consolidated.
Inside cabinets or pantry shelves
Interior cabinet or pantry shelf wipe-outs are available only when emptied before the appointment.
Interior window glass
Reachable interior window glass can be added. Exterior windows, screens, tracks, and ladder work are not included.
Heavy pet hair detail
Heavy pet hair removal requires extra time and must be quoted before the visit.
Move-Out Cleaning
Move-out cleaning is a detailed empty-home service for tenants, owners, buyers, sellers, and property turnovers. It covers accessible room surfaces, kitchens, bathrooms, floors, baseboards, fixtures, inside the oven, refrigerator and microwave, and empty cabinet and drawer interiors.
- Move-out cleaning assumes the home is empty or mostly empty before we arrive.
- We do not haul trash, move furniture, pack belongings, repair damage, or guarantee a landlord deposit decision.
- Appliances and cabinets must be emptied before interior cleaning.
Included base scope
Kitchen
- Counters, sink, backsplash, stovetop, range hood, and filter detailed
- Inside oven, microwave, and refrigerator cleaned when empty and accessible
- Exterior appliances and dishwasher interior and filter cleaned where accessible
- Empty cabinets and drawers wiped inside and out; fronts and handles detailed
- Floors vacuumed edge to edge and mopped; accessible trash emptied
Bathrooms
- Toilet cleaned inside, behind, and around the base
- Tub, shower, tile, glass, and fixtures cleaned
- Sink, vanity, counters, mirrors, and chrome polished
- Empty cabinets, drawers, and vanity interiors wiped
- Floor edges and corners detailed; floors vacuumed or swept and mopped
- Trash emptied from accessible bins
Bedrooms, living areas & empty-home detail
- Accessible surfaces, reachable high ledges, shelf tops, and window sills cleaned
- Baseboards, door frames, switch plates, vent covers, trim, and door fronts wiped
- Mirrors and reachable glass cleaned
- Blinds dusted where accessible and safe to handle
- Empty closet shelves and rods wiped
- Ceiling fans and light fixtures detailed within normal reach; cobwebs removed
- Floors vacuumed edge to edge and mopped where appropriate; accessible trash emptied
Available add-ons
Interior window glass
Reachable interior window glass can be added. Exterior windows, screens, and ladder work are not included.
Garage sweeping
Basic garage sweeping can be added when the garage is empty or mostly empty.
Patio or balcony sweeping
Basic sweeping can be added for accessible patios or balconies. Pressure washing is not included.
Extra blind detail
Light blind dusting can be added. Heavily soiled, fragile, or damaged blinds may not be serviceable.
Heavy buildup time
Extra time may be quoted for heavy grease, heavy dust, or long-neglected empty homes.
Work we do not offer
These exclusions apply across standard, deep, and move-out cleaning. If a request is outside this list but still unusual, we will clarify before quoting.
- Laundry, folding, ironing, or changing linens
- Washing dishes, loading dishwashers, or clearing sinks full of dishes
- Organizing, decluttering, sorting belongings, packing, or unpacking
- Making beds or arranging personal items
- Moving heavy furniture, appliances, or items over 25 pounds
- Biohazards, pest waste, mold remediation, hoarding cleanup, or bodily fluids
- Exterior windows, pressure washing, carpet shampooing, or restoration work
- Wall washing, paint removal, ceiling washing, or ladder work above normal reach
How to get the best result
A cleaner can work faster and more thoroughly when surfaces are accessible before arrival.
Pick up clothes, toys, paperwork, and loose items before the appointment.
Clear sinks and counters enough for the cleaner to access the surfaces.
Put away valuables, fragile items, personal documents, and medications.
Let us know about pets, gate codes, alarms, parking, and priority rooms.
Request add-ons before the visit so the quote and time window are accurate.